Hi, I’m Erica Lee.
I’m a multi-disciplinary designer with a passion for creating intuitive and engaging user experiences.

I’m currently blending user-centric design principles with my deep understanding of complex data systems to enhance both customer satisfaction and operational efficiency at Klaviyo.







Contracts transparency for manually billed customers


Klaviyo
2023 - ongoing




Error logs for data movement


Klaviyo
2024






Data warehouse syncing for the Advanced Klaviyo Data Platform


Klaviyo
2023




Helix design system


Bank of America
2020 - 2022




Experience



Klaviyo

Senior product designer
2022 - Currently | Remote

I’m currently working on designing for infrastructure at Klaviyo.







Freelance

Product designer

2020 - Currently | New York

I have worked as a freelance designer for startups, designing websites and apps. I’ve also consultedfor companies, identifying areas of opportunities to improve accessibility, ease of use, and holistic better design practices.





Bank of America

Lead experience designer, design systems

2020 - 2022 | Boston

I led the Android arm of Bank of America’s Helix design system, creating and designing reusable components to be used across the entire Bank of America’s enterprise ecosystem. I also worked as a generalist, creating end to end experiences for consumer banking.







Bank of America

Experience design intern

2019 - 2019 | Boston
.
I interned at Bank of America during the summer of 2019, assisting in refreshing the UI of the consumer app and the design of the splash screen seen by millions of users.


Linkedin